Shipping policy
**Shipping Policy**
Thank you for shopping with NATTY Garments! We’re excited to get your new garments to you as quickly and smoothly as possible. Please review our shipping policy below for important details about order processing and delivery.
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### **Order Processing Time**
All orders are processed and prepared for shipment within **2 to 5 business days** after your order is successfully placed and payment is confirmed. Please note that processing time does not include weekends or federal holidays.
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### **Shipping Carriers**
- **Domestic USA Orders**:
We primarily ship using **UPS** for most U.S. addresses. However, **all orders—regardless of destination—may also be shipped via USPS**, especially for P.O. Boxes, remote locations, or based on operational needs. The final carrier is determined at our discretion to ensure timely and reliable delivery.
- **International Orders**:
International shipments are sent exclusively via **USPS**. Please allow additional time for customs processing and international transit.
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### **Shipping Times (After Processing)**
- **UPS Ground (Continental U.S.)**: 1–5 business days
- **USPS Priority Mail (U.S.)**: 1–3 business days
- **USPS First Class Mail (U.S.)**: 2–5 business days
- **International (USPS)**: 6–20 business days, depending on destination
*Note: These estimates are provided by the carriers and are not guaranteed. Delays due to weather, holidays, or unforeseen circumstances may occur.*
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### **Shipping Costs**
Shipping rates are calculated at checkout based on your location, the weight of your order, and the selected shipping method (if applicable). We occasionally offer free shipping promotions—details will be displayed during checkout when available.
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### **Order Tracking**
Once your order ships, you’ll receive a confirmation email with your tracking number and carrier information so you can monitor your package’s progress.
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### **Address Accuracy**
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.
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### **Lost or Damaged Packages**
If your order arrives damaged or appears to be lost in transit, please contact us within **7 days** of the estimated delivery date. We’ll work with the carrier to investigate and, if necessary, send a replacement.
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### **Questions?**
If you have any questions about your order or our shipping policy, feel free to reach out to us at [nattygraphix@gmail.com] or via our Contact Us page.
*Last updated: January 5, 2026*